Payment Policy
Effective Date: January 7, 2025
At Organicsuri, we aim to provide a seamless and secure payment experience for all of our customers. Our payment policy outlines the methods and procedures for processing payments, ensuring transparency and security throughout the transaction process.
1. Accepted Payment Methods
We accept the following payment methods for all orders placed through our website:
- Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
- PayPal: You can choose PayPal as a payment method during checkout for fast and secure payments.
- Other Payment Options: Depending on your region, additional payment methods may be available, such as local bank transfers or other secure online payment gateways.
By choosing any of these payment methods, you agree to the terms of service of the respective payment provider.
2. Payment Process
When you place an order on Organicsuri, you are required to provide valid payment information. We will verify the details with the payment provider before processing your order. If payment authorization is successful, we will proceed with preparing your order for shipping.
Upon payment approval, we will charge the total amount of the order, including any taxes, shipping fees, and applicable discounts. Please note that payments are charged in real-time and processed immediately upon order confirmation.
3. Payment Security
We take the security of your payment information very seriously. Organicsuri uses secure payment gateways and follows industry-standard encryption protocols to protect your sensitive data. All transactions are processed through encrypted channels, which ensures that your payment details are securely handled.
We do not store your payment information after the transaction is completed. Your data is securely processed through third-party payment providers, such as PayPal and Stripe, which have robust security measures in place.
4. Billing Address Verification
For your protection and to prevent fraudulent transactions, we may ask for additional verification of your billing address. This is part of our fraud prevention strategy, and we reserve the right to cancel or delay orders if the provided billing information does not match the one on file with your bank or payment provider.
If there are any issues with your payment verification, we will contact you directly to resolve the matter.
5. Payment Declines or Errors
In case of a payment decline or error, you will be notified immediately, and your order will not be processed. If you experience a payment issue, please double-check the payment details (such as your credit card number, expiration date, and billing address) and try again.
If the problem persists, please contact your payment provider or our customer service team for assistance.
6. Currency and Taxes
All payments on Organicsuri are processed in U.S. Dollars (USD). If you are located outside of the United States, your payment may be subject to exchange rates and fees set by your bank or payment provider. These charges are not controlled by Organicsuri and are the responsibility of the customer.
Sales tax will be calculated based on your shipping address during checkout. Customers in states where Organicsuri has a tax nexus will be required to pay the applicable sales tax. If you are located in a tax-exempt state, please ensure your tax-exempt status is updated in your account.
7. Refunds and Cancellations
If you decide to cancel or modify an order after payment has been processed, please refer to our Refund and Returns Policy. Refunds will be processed according to the guidelines outlined in that policy, and any amounts refunded will be issued to the original payment method.
If you cancel an order after it has been shipped, you may need to follow the return procedure to receive a refund.
8. Fraud Prevention
Organicsuri takes the safety of all online transactions seriously. We utilize advanced fraud detection tools and manual checks to verify the validity of transactions. If we suspect that a transaction is fraudulent, we may contact you for additional verification or cancel the order if the issue cannot be resolved.
9. Recurring Payments (If Applicable)
If you subscribe to a recurring order, such as a subscription for regularly delivered baby products, you will be charged according to the terms of your subscription plan. These charges will occur automatically until you cancel the subscription.
You may cancel or modify your subscription at any time by visiting your account settings or contacting our customer service team.
10. Payment Disputes
If you dispute a charge, please contact us first to try to resolve the issue. We will work with you to resolve any legitimate concerns. If the dispute cannot be resolved, we may involve our payment processors or a third-party mediator to assist with the resolution process.